Halal Organic Meat

Privacy Policy

Welcome to Halal Organic Meat (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data when you visit our website (organicmeat.com.pk) or use our mobile application.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you order certified fresh organic meat, manage your account, or interact with our services.

1. Information We Collect

We collect information necessary to provide you with seamless fresh meat delivery services:

Personal Identification Details: Full name, email address, phone number, and delivery street address provided during account creation or checkout.
Authentication Data: Usernames, account passwords, and 6-digit OTP verification codes used for secure login.
Order & Transaction History: Records of products purchased, chosen meat cuts/variations, order totals, and payment method details (e.g., Cash on Delivery).
Delivery Location Data: Geolocation or address details provided for rider dispatch and live delivery tracking.
Technical Device Information: Mobile device model, operating system, User-Agent header, and IP address for security diagnostics and app compatibility.

2. How We Use Your Information

Your information is strictly used for the following operational purposes:

To process, fulfill, and deliver your fresh organic meat orders to your doorstep.
To dispatch order status updates, delivery SMS notifications, and WooCommerce email invoices.
To manage your store wallet credit balance and apply discount coupons.
To authenticate customer sessions and prevent unauthorized access or fraud.
To provide responsive customer support and resolve any complaints or inquiries.

3. Data Protection & Security

We prioritize the security of your data. All interactions with our website and REST API endpoints are protected using SSL (HTTPS) encryption provided by LiteSpeed servers. Sensitive authentication tokens are stored locally on your device using hardware-encrypted secure storage.

4. Third-Party Sharing

We do NOT sell, trade, or rent your personal information to third parties or marketing agencies.

We only share necessary delivery details (such as your address and phone number) with our assigned delivery riders for the sole purpose of delivering your order.

5. Cookies & Session Storage

Our website and mobile app use standard session cookies and local storage to remember your shopping cart items, wishlist preferences, and active login sessions.

6. Your Data Rights & Deletion

You have the right to access, update, or request the deletion of your account and personal data at any time. To request account deletion or data removal, please contact our support team.

Contact & Customer Support

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Company: Halal Organic Meat

Website: https://organicmeat.com.pk